Von Eco Store sends orders from all weekdays. We will send the order to you within 1-4 working day from the time of the order.

We use Post Nord to deliver our package.

You will be able to follow your package with Track & Trace by entering the shipment number at Smart Send, which you will receive by email/telephone after you have ordered the item.

After receiving the package, you should check the goods. If the content is damaged, please contact us right away at tel: 31 39 99 28 or send an email to

Von Eco Store will cover return cost to a reasonable extent.

Package sent on cash on delivery are not accepted.


If a refund has been agreed, we will transfer the purchase amount to the credit card that the goods have been paid with.


There is a 14-day full right of return on goods purchased on except for package free soaps, that cannot be returned,  and Fluxies period pants can only be returned if the package has not been opened, meaning that it is not possible to try on Fluxies period pants if purchase is made on

The period for full right of return is calculated from the day you receive the order.

Return cost are your own responsibility

If you wish to return your product, please notify us at with the invoice attached no later than 14 days after the purchase, and you must return the product no later than 14 days after return notification has been sent to us.

The condition of the item when you send it back.

The product must be returned unused and in the same condition as it was when received, unworn or unused, with tags and in its original packaging.

You are only liable for any deterioration in the value of the product which is due to handling other than what is necessary to determine the nature characteristics and way of functioning of the product. In other words, you can try the product in the same way as if you tried it in a physical store.  Package free soaps can not be returned and Fluxies period pants cannot be returned if the package has been open and therefore can not be tried out.